Non banking financial companies are an important phenomenon that we are all aware of. If we consider the post pandemic world. Therefore, it has been very challenging for the NBFCs to keep their operations up and running in the absence of their employees. Of Course,keeping in mind the latest Government policies that the NBFCs are supposed to strongly adhere to.
Intelligent automation has been the need of the hour for all the major NBFCs to keep up with the digitization as well as keep their operations up and running in a smooth fashion. It offers the NBFCs the right features to overcome the crisis that they have been facing over the past one year. Proper workforce automation offers quick implementation within weeks. This allows the stakeholders to experience the benefits of the implementation right from day one.
Machine learning and artificial intelligence powered automation allow people to make better decisions. NBFCs can largely benefit from the ability to analyse the past behaviour of the clients and foresee situations. Leveraging Artificial Intelligence, NBFCs can detect the possibility of anti-money laundering, fraudulent activities, create segmented marketing campaigns and much more.
This is exactly what Imprint has done! Imprint has been adopted by one of the largest NBFCs in India. This is because Imprint is a new age AI-ML powered workforce automation crm software which can ease the task of a given NBFC. The reason why it has been largely trusted. Imprint, with its wide variety of smart features such as VOIP calling feature, recording of complete customer-agent communication, smart video conferencing through DialTM, smart e-mail tracking, social media fetch and the best of cross platform communication has been able to make a difference in one of the major NBFCs of India.
There are several field force challenges that an NBFC has to face. Let us consider some of the major challenges:-
- Poor visibility on ISP portfolio tagging and activities.
- Manual travel expense management
- Time-consuming market insight & record management.
- Absence of knowledge base and analytics which is required for better planning and policies.
- No visibility of the leadership board,KRA, performance matrix and incentives plan.
With Imprint, all of these challenges can be made easy and work can be simplified. Let us consider the Imprint advantage!
- With Imprint, one can ensure real time visibility of agents. It enables monitoring of tasks planned with specific issues and helps in checking their status.
- Portfolio mapping of each ISP to the respective store and the reporting of visit recordings with geo tags.
- Auto travel reimbursement on the real time distance (kms) that has been travelled.
- A new-age smart, hassle-free and error free expense management which enables time management and enhanced productivity.
- The requisite knowledge base to aid agents real time with the help of relevant videos and documents.
- With the help of Imprint, broadcast messages and notices could be sent to the agents.
- Leadership view with performance analysis and trends. Further, digital data collection for marketing insights becomes all the more convenient with Imprint!
This is why Imprint today is a trusted backbone of one of the major NBFCs in India. It can be rightly asserted, if you want to choose the smarter solution, choose Imprint.
With Imprint, give your venture the smarter solution!