Modern businesses and industries always tend to look for a scope of expansion. In the contemporary business scenario even diversification. This is something that fuels the need for enhancing the workforce efficiency. Workforce efficiency is the primary pillar of each and every venture irrespective of the industry or the size. The aspects of workforce efficiency and time management were integral which have now become irreplaceable. Consistent requirements such as meeting deadlines, management of the employee, scheduling of tasks, keeping a track on the necessary resources, handling the existing as well as prospective customers require efficient workforce management.
Workforce efficiency is also referred to as workforce productivity. It is the quantum of goods and services that a group or an individual can produce or provide in a given amount of time. The importance of workforce efficiency is known to most of us. Workforce efficiency leads to higher levels of productivity. Higher level of productivity yields more profit which is beneficial for both the concerned venture as well as its employees. This helps in generating leads and attracting prospective clients. Workforce efficiency is of utmost importance. In the longer run workforce efficiency is the key to higher revenue, better opportunities and business expansion.
Improving workforce efficiency is an endeavor that is common to every industry. Most of the traditional strategies are time consuming as well as workforce intensive. Further, the pandemic had a considerable amount of impact if we consider the aspect of the workforce infrastructure. Therefore, the best way to improve workforce efficiency is to turn to workforce automation. Workforce automation, artificial intelligence and machine learning are the new-age solutions to provide a boost to the workforce efficiency. A good workforce CRM software is the need of the hour. Many industries and ventures have begun using workforce automation software to enhance their workforce efficiency.
Workforce automation software enhances workforce efficiency.
A good workforce can help ventures of all sizes from all the industries. A workforce management software also known as workforce automation or workforce CRM is a set of tools designed to enhance workforce efficiency and generate boost productivity. Efficient workforce management software can be customized to the needs of the concerned venture and aid in the process of organization. It reduces manual labor to a considerable extent, ensures efficient time management along with increasing the productivity levels. Several industries such as healthcare, automobile, travel and tourism have already chosen workforce automation. Let us understand how the process helps in enhancing your workforce efficiency.
1. Optimizing of marketing
A good workforce automation software allows a venture to have a more targeted and cost effective marketing program. Especially if one considers the email marketing program. It allows the evaluation of the behavior of the existing as well as the prospective consumers with the help of client history and buying patterns. Marketing automation allows the promotion of the right product or service in the right time and for the right geographical sector based on analytics reports. It also allows segmenting and categorizing of the customers. By optimizing the marketing resources, the chances of enhancing the revenue becomes easier and rather convenient hence increasing the holistic results.
2. Gaining Insights
A good workforce automation software stores all the necessary information in one centralized place, the accessibility to all the requisite data makes it convenient to improve services and offer quicker response time to customers.
3. Building better internal communication
A good workforce automation crm aids the internal communication within a company. It allows the scheduling of tasks, tracking employee details, approving leaves and reimbursements as well collaborating 24x7. Further, it is furnished with all the necessary data related to the leads and consumers. This makes internal communication convenient as well as transparent. This leads to the enhancement of workforce efficiency.
4. Customer retention and revenue
With all the requisite data related to the prospective leads and existing customers stored in a centralized place, customer relationship and customer management becomes efficient as well as convenient. This increases the rate of retention in the case of the existing consumers. Retaining consumers also attracts more consumers which increases the revenue. According to the research conducted by Harvard Business Review “a 5% reduction in your customer defection rate can increase your sales or profits anywhere from 25% to 85%.”
Introducing Imprint AI
If you are someone who is looking to enhance the workforce efficiency of your company, Imprint AI is the perfect solution for you. It is an AI powered workforce management solution with real-time workforce visibility. The advanced tracking solution of Imprint AI goes way beyond the simple tracing of coordinates. Imprint AI offers smart modules that allows business managers to manage each and every aspect without having to invest much time & effort on unproductive manual tasks. It offers multifaceted richness in terms of features:- Artificial Intelligence Integration - Furnished with artificial intelligence (AI) and powered by machine learning (ML), Imprint AI provides real-time visibility to monitor the field workforce and enhance workforce efficiency.
- It is furnished with advanced technologies to track real-time locations, login details and client check-ins by field agents.
- It has a smart as well as comprehensive dashboard that gives a bird's eye view of overall & individual sales performance. It also makes the user interface convenient to comprehend.
- It is furnished with the 'Visit route planning' that simplifies and auto-suggests optimized routes for client visits.
- Expense and reimbursement management becomes all the more efficient with Imprint AI.
- Client visit and management as a feature helps in keeping track of all the customer related information in a centralized place.
- With Imprint AI, one can obtain analytics and reports a lot more conveniently.
- There are several other features including attendance management, job scheduling and task management, digitization of paperwork, video conferencing with DialTM, document repository management and bulletin board.
All of the features are specifically designed to improve workforce efficiency and enhance customer relations keeping in mind the bigger vision, that is holistic productivity. What is noteworthy here is that these features are not all; Imprint AI is constantly expanding both in terms of advanced features as well as in terms of horizon.