Creating a digitally ready workforce has been and is the need of the hour for all the businesses. This is because the post pandemic scenario has impacted businesses in two major ways, which include digitization and remote work culture. Although, the impact of digitization and the need of a digitally ready workforce precedes the pandemic situation. This is because digitally ready workforce has been extremely helpful and cost-effective for companies.
One thing that we know with respect to what we refer as a digitally ready workforce is that it relies on artificial intelligence, machine learning and it is technologically driven. A handful of people are of the opinion that a digitally ready workforce might replace manual labor altogether, however, that is neither possible nor is it the case. Even if we consider the current market scenario, more than half of the mid sized companies increased their expenses on garnering digital tools. More than 69% of these ventures spent a good amount of fortune in tools that assist them to create a digital ready workforce.
As we move ahead in this post pandemic era, most of the organisations are planning to adopt a hybrid work structure. This accentuates the importance of technology. We'll know how.
What is meant by a “digitally ready” workforce?
Before we delve deeper into why we require a digitally ready workforce, we need to understand what do we mean by a digitally ready workforce? A digitally ready workforce is one where the infrastructure is automated and centered towards reducing manual labor.
A digitally ready workforce employs the latest technologies such as artificial intelligence, machine learning, high end systems of data management , and so on and so forth. A workforce that is duly digitised and is furnished with the latest technologies can be referred to as a digitally ready workforce.
Will a digitally ready workforce replace manual labor?
A digitally ready workforce is the need of the hour. It is a crucial aspect of digital transformation. We are aware that businesses transform digitally to be able to unlock or create new values for their suppliers, customers and employees.
However, this has raised a good amount of concern. A considerable amount of employees fear the loss of jobs. People are unwilling to hand over even the most arduous jobs to artificial intelligence or robots. However, the process of automation is nothing to worry about, it is a positive change.
Automation will not replace human labour, at least not fully. Let us explain that with an example, consider washing clothes. Previously, we had to wash clothes manually, getting water and washing the clothes. Consider the advent of washing machines. Nowadays a lot of us use washing machines. Washing clothes with the use of washing machines has reduced our labour to a great extent.
However, that does not imply we don't need a human brain to wash clothes. We still need a human brain to automate. However, a lot of our work is done with the help of the machine. This is exactly what a digitally ready workforce would do.
Why do we need a digitally ready workforce?
The points mentioned above definitely explain the importance of a digitally ready workforce. However, let us consider why it is something which is increasing considered to be a tool for creating a more efficient workforce and enhanced business success.
1) A digitally ready workforce accommodates the hybrid work culture.
The pandemic has created a hybrid work culture. Which implies a good amount of employees work remotely. This is the reason why technological reliance is something that has become more important.
A digitally ready workforce improves connection, collaborations, workflow and optimum management.
2) A digitally ready workforce would lead to more job opportunities. Contradictory to what most people fear, a digitally ready workforce will create more job opportunities. It definitely will replace the job that exists today but there shall be the advent of newer job roles. Since these job roles will be powered by automation that will be a lot more convenient yet fulfilling. This will also lead to people getting acquainted with technology and understanding technology better. This will lead to smart and proactive ventures. This will lead to the upskilling of employees and employees being technologically sound.
3) A digitally ready workforce saves both time and money When time is saved it is evident that even money will be saved. According to Forbes, a venture could save between 40% and 75% with the process of automation. A digitally ready workforce also ensures that extra employment could be avoided — using smarter business tools ensures improved productivity even with a smaller team.
4) A digitally ready workforce improves customer satisfaction Customer experience and customer satisfaction is the ultimate goal of any given venture. A digitally ready workforce employs automation which makes the process easy. It is something which is consistent, quick, to-the-point and it presents the customer the right information at the right time.
Whether it is a bot that responds to the queries or a good CRM that takes care of the holistic data, automation is something which enhances customer engagement and client satisfaction owing to more transparency and readily available historical data for each customer.
Create a digitally ready workforce with Imprint AI.
Imprint AI is the new age workforce automation solution and the best filed force management CRM to render your workforce digital readiness. Imprint AI is a powerful end-to-end workforce management solution that is primarily geared towards enhancing your workforce management, augmenting productivity and reducing tedious manual tasks by automation
The advanced tracking solution of Imprint AI goes far beyond merely tracking of coordinates. Imprint AI offers smart modules that help in reducing the workload of a company or of the concerned individual. When it comes to the aspect of industries starting from the banks and NBFCs to telecom companies, pharmaceutical companies, FMGCs, diagnostic labs & pay wallets, Imprint AI has them all covered with customised features.
Imprint AI is a smart workforce automation solution that is furnished with the power of Artificial Intelligence (AI), Internet of Things (IoT) and Machine Learning(ML). It gives managers and field workforce a boost by acting as an instrument in reducing manual tasks, ensuring optimum time management and enhancing holistic efficiency & productivity.
It does not matter which niche your venture belongs to, Imprint AI workforce automation tool has features and scope which are extremely diverse and flexible.
If you want to render your brand with the power of the right technology and craft a digitally ready sales force, Imprint AI is the ideal companion for you. Choose Imprint, give your brand a smart workforce solution.
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