Business Context
- Infrastructure consulting firms manage operations for big projects like metro station construction, building roads & flyovers, as well as undertaking large-scale repair works.
- Large manpower deployed over vast areas needs to be constantly monitored and project managers need to keep an eye on daily as well as overall progress of the project
- Real-time visibility of the workforce can ensure timely completion of projects along with optimal utilization of resources.
Business Challenges
- Inability to monitor & track location of each field worker.
- No updates or overview of hours of work put in by the manpower spread across different project locations
- Complete lack of information on status of tasks and their daily progress
- No means to view and analyze project progress on a regular basis
- Difficult to verify various expenses incurred by the field workers
- Tedious leave and reimbursement management for a large field workforce
The client, one of the top global consultants in the world, decided to use IMPRINT Sales Force Automation to manage their field workforce engaged in a metro construction project. IMPRINT not only eased the burden on project managers but also enhanced accountability and productivity of the entire team.
Imprint Advantage
- Accurate location tracking and attendance monitoring of each field agent.
- Reports on hours put in by the workers at different locations
- Effortless task allocation and management, including timely updates on delayed tasks with auto alerts
- Regular updates by field workers, with details of work done (including photos and video with time and location stamp using dynamic form). Thus, head office can be sure of the progress.
- Complete track of expenses incurred for travel & food, etc by the moving workforce. Bills can be easily uploaded and approved by managers.
- Periodic progress updates to assess manpower requirement from time to time and ensure that delivery deadlines are met without any delays.
Adopting IMPRINT not just ensured hassle-free management of the entire project by our client, but also enabled better utilisation of resources leading to reduced costs, time saving and significant improvement in efficiency of the team.